Paid usability tests: a participant guide
What usability tests ask you to do and how to provide useful, honest feedback.
Testing a product, not yourself
Usability research examines whether a website, app or prototype is understandable. Confusion is useful feedback, so do not try to hide it.
Follow the task aloud
Moderated sessions often ask you to describe what you are looking for and why. Say what you notice instead of trying to guess the desired route.
Respect confidential material
Some products are not public yet. Follow the provider’s instructions on recording, screenshots and discussion after the session.
Related guides
Online paid studies: what to expect
A clear guide to remote surveys, video interviews, unmoderated tests and diary studies.
Read guide →What happens in a focus group?
How focus groups work, how to prepare and what participants should check before joining.
Read guide →Remote user research: how sessions work
A guide to moderated interviews, product walkthroughs and remote research calls.
Read guide →