ScoutelaAll guides
Study formats

Mobile usability tests: how to prepare

How to get ready for a research session that uses your phone or tablet.

Use the requested device

Check whether the provider needs a phone, tablet, operating system or app version before you apply.

Protect personal information

Close unrelated apps and notifications before screen sharing. Ask the provider how recordings will be handled.

Describe what you see

Say where you hesitate, what you expect and what is unclear. Honest friction is useful research data.